Friday, March 12, 2010

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FPB Online Bill Payment

All-Digital Conversion

FPB NEWS Headlines
Stay up to date with all the latest FPB happenings


FPB Special Board Meeting
The FPB Board of Directors Meeting scheduled for March 16th has been rescheduled for Thursday, March 18th. The meeting will be held at 9 a.m. in City Chambers rather than the Plant Board Clubhouse.

 

Attention FPB Budget Customers
Due to a billing system issue, the Plant Board was unable to begin budget billing for bills due March 15th.

A budget payment for the March 15th bill will be accepted and the balance due can be included in the new budget calculation.  read more

 
Three New Channels Added To Extended Basic Cable Lineup
As of February 4, 2010, new expanded basic channels 73 (KET KY), 74 (WTVQ 247 Weather) and 75 (Wazoo Sports Network) have been added to the Extended Basic Cable lineup.  read more
 
Drawing For Fourth HDTV Awarded
Roger Solheim is the fourth recipient of the Frankfort Plant Board All-Digital Conversion free television giveaway. Mr Solheim received a 32 inch Hitachi 720p HDTV for contacting FPB regarding his need for a DTA as part of the digital upgrade. read more
 
Attorney General & Better Business Bureau Caution Consumers About Water Line Service Coverage Solicitation
Attorney General Jack Conway and the Better Business Bureau (BBB) of Central & Eastern Kentucky today cautioned consumers to be wary of a mail solicitation from Home Service USA that has generated numerous complaints from consumers and public utility officials in Central Kentucky.  read more
 
Frankfort Plant Board Home Energy Audits
Let FPB help you be more “Green” and save on your energy bills.

FPB is offering a new home energy audit program. The audit includes a home inspection, interview, and thermal imaging, with a recommendation and results report.

There is a $50 fee for the home energy audit. For more information or to sign up, call Wanda at 352-4412. This program is only available for FPB residential electric customers.

FPB Online Bill Payment Now Available
Frankfort Plant Board announces Western Union Speedpay, a convenient alternative to pay your FPB bill. With Speedpay you will be able to pay your bill by electronic check, credit or debit card. You can access Speedpay over the phone or via the Internet, 24-hours a day, seven days a week, 365 days a year.  read more

 
Pay Your FPB Bill With Bank Draft
The Bank Draft program makes paying your Frankfort Plant Board services bill easier than ever.  When you sign up for Bank Draft, FBP will automatically draft your checking or savings account for the amount of your monthly bill. read more
 
Click Here For More News

 

Service Announcements
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All-Digital Final Phase Testing Begins

FPB has begun testing the final phase of the all-digital project in select areas as we begin the process of eliminating analog cable.

If you live in the Springhill, Duckers, Walnut Hills or 421 South area and your television is not ready for the all-digital transition, you will begin seeing a graphic page stating your TV is not ready for the all-digital transition. Please order a DTA for your TV by mailing in the postcard or by ordering online via the website link you received. If you are ready for all-digital TV you will not see this graphic.

If you have already ordered a DTA but have not yet installed it, please plug the unit in and begin enjoying all-digital TV.

 
All-Digital Conversion

The FPB All-Digital Conversion is currently underway.  Please be sure to respond at the on-line address detailed on the card you received in the mail or by detaching, filling-out, and returning the business reply card provided with the mailer.

We are presently working on the All-Digital Conversion in the following areas:

Leawood Dr., Collins Lane and South Frankfort West of Capital Ave..

We are offering final reminders for the following areas:

South Frankfort East of Capital Ave.

Once these areas are removed from this site, we have moved on from that neighborhood.  You can still sign-up for DTAs either at the on-line address, or by returning the card you received in the mail, but your order will be moved to the back of the line after ALL FPB customers have had an opportunity to reply to their mailers.

 

  

Meeting Announcements
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FPB Special Board Meeting

March 18
9:00 a.m.
City Chamber
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Quick Links
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Our pages most frequently visted, all in one convenient location!


FPB Customer Support
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Our downtown office hours are:
Mon-Thur 7:45am - 6:30pm and
Friday 7:45am - 4:30pm


Moving? Call 352-4372 at least 2 weeks before you move to make sure your utilities and services will be hooked up by the time you move.

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