Cable Modem (Broadband) Technical Support
FPB Technical support is offered 24/7 for common technical support issues. You may also find the answer to your questions in the sections below for FPB Webmail, Postini E-Mail Protection or Broadband (Cable Modem) Support Utility Downloads.
Phone: (866) 352-9570 (toll-free)
Customer Service Information
FPB Customer Service can be reached 24/7 for adding or modifying services or to answer questions about your bill. Phone: (502) 352-4372.
FPB's WebMail Login
To login to your WebMail account, click here.
For instructions on how to change your E-Mail password:
Changing Your E-Mail Password
When you use the WebMail feature, please note that email that you have previously downloaded from the mail server (with Outlook Express, etc.) will not be visible in the WebMail window. Those messages only exist on your computer now.
If you have problems logging into your WebMail account, please contact our Technical Support at (866) 352-9570.
To login to your Postini E-Mail Protection account, click here.
For instructions on using Postini, download our Quick Start User's Guide .
Additional information regarding the Postini service and E-mail integration is available here.
If you have problems logging into your Postini account, please contact our Technical Support at (866) 352-9570.
Click here to visit our Broadband (Cable Modem) Support Utilities page. You will find utilities for Anti-Virus, Anti-Spyware, Pop-Up Blockers and Firewalls. There are also links to other software that might enhance your Broadband experience.